Limited Warranty
All Royce America products, unless otherwise noted, are warranted for 90 days against defects in workmanship and materials. Normal wear or misuse of a tool is not covered by this warranty. Merchandise may be returned within the 90 day period to Royce America for assessment and if a defect is found the tool will either be replaced, repaired or refunded at our discretion. In no way will Royce America be responsible for any incidental or consequential damages resulting from use of our products.
Deliveries
1-2 week lead time on some stock products. 1 week standard delivery on all products based on availability. Partial orders will be shipped until the order is filled. Please specify if you would like an order to ship complete. Lead times and deliveries are provided as a best estimate and every effort will be made by Royce America to meet these deadlines. Royce America is not liable for any incurred expenses resulting from late delivery.
Custom Tooling
Custom tools that are made to order are covered by the limited warranty. The customer is responsible to verify details shown on the drawing, such as but not limited to profile specifications, overall tool dimensions, arbor size, shank size, etc. These items are covered against defect in workmanship and material. Custom orders cannot be returned unless a defect in workmanship or materials existed at the time of delivery.
Interested in Custom Tooling? Email: support@royceamerica.com to get started!
No Sale is Final
Please email: support@royceamerica.com if you have a problem with an order or with the ordering experience. We want you to be satisfied with our products and services and will do our best to make sure that happens.
